Privacy Policy – ECO Packaging Masters
At Eco Packaging Masters, we are committed to safeguarding your personal information. Our privacy policy outlines how we collect, use, and protect your data to ensure transparency and build trust with our customers.
What Information Do We Collect?
We collect information from you when you register on our website, place an order, respond to surveys, participate in contests, or interact with certain features on our site. The information collected may include your name, email address, mailing address, and phone number. Additionally, if you make a purchase, we may collect payment information such as credit card details.In some cases, we also collect information about gift recipients, but this is used solely for order fulfillment. To enhance your browsing experience, we use cookies that gather data about site usage and preferences.
How Do We Use Your Information?
The information we collect is used for various purposes, including:
- Personalizing your browsing and shopping experience
- Responding to customer service inquiries efficiently
- Processing orders quickly and accurately
- Administering contests, promotions, and surveys
- Sending periodic emails, updates, or promotional offers (if you have opted in)
If you prefer not to receive promotional emails, you can update your preferences in the “My Account” section of our website.
How Do We Protect Visitor Information?
We take data security seriously and implement various measures to protect your information. Our security protocols include:
- Encrypting and securely storing sensitive information
- Restricting access to authorized personnel only
- Using Secure Socket Layer (SSL) technology for secure data transmission
These steps ensure that your data remains confidential and protected from unauthorized access.
Do We Use Cookies?
Yes, we use cookies to enhance your experience on our website. Cookies help us:
- Recognize your browser and remember preferences
- Process shopping cart items efficiently
- Gather aggregate site traffic data to improve our services
You have the option to control cookie settings through your browser. However, disabling cookies may limit certain site functionalities, though it will not prevent you from placing orders over the phone.
Do We Share Your Information with Outside Parties?
We respect your privacy and do not sell, trade, or share your personal information with third parties, except in the following cases:
- When working with trusted service providers who assist us in business operations under strict confidentiality agreements
- When required by law, to enforce our policies, or to protect our rights, property, or safety
- We may share non-personal visitor data for marketing, analytics, or research purposes
Third-Party Links
We may include links to third-party sites for your convenience. These sites have their own privacy policies, and we are not responsible for their content or practices.
Changes to Our Privacy Policy
ECO Packaging Masters reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed.
Your Consent
By using our website, placing an order, or submitting an inquiry, you consent to the collection, storage, and use of your information as described in this policy.
We may also showcase your business name, logo, or packaging for marketing purposes unless otherwise requested.
Withdrawing Consent
You have the right to withdraw your consent at any time by contacting us. However, please note that we may need to retain certain information to fulfill pending orders or resolve disputes.
Questions and Feedback
We value your feedback and are happy to answer any questions you may have regarding our privacy policy. If you have concerns or require further information, please contact us through our website.
This privacy policy applies only to information collected online through the ECO Packaging Masters website. We are committed to providing a secure and transparent experience for all our customers.
Help center.
Find an answer to all your questions below.
Need further assistance? Contact us directly for support.
Worldwide Delivery of Custom Packaging Products
We only accept online orders. If you have any inquiries or issues with placing an order, give us a call, and one of our team members will assist you through the process.
Where are your printing shops located?
We accept online orders only. If you have any questions or need assistance placing an order, feel free to call us, and we’ll guide you through the steps.
What payment methods do you offer?
We accept online orders only. If you have any issues or questions about payment, don’t hesitate to call us, and we’ll help you complete your order.
When will I receive an invoice?
Invoices are provided once your order is processed. If you have any questions about billing, our team is available to assist you.
Do I need to send proofs or sample files?
We offer online ordering only. If you need help with submitting proofs or sample files, just call us, and we’ll guide you through the process.
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